Important Update Regarding COVID-19 Concerns

We are closely monitoring the Centers for Disease Control and Prevention and the World Health Organization’s statements regarding the novel coronavirus (COVID-19) cases and following guidelines from these agencies and the local health departments.  The wellbeing of our patients and staff is of the utmost importance to us.

Our Commitment to Cleanliness:

We take standards for hygiene and cleanliness very seriously and are taking additional steps to ensure the safety of our patients and staff. On a daily basis, our facility is working to ensure that it meets the latest guidance on hygiene and cleaning. Our detox’s health and safety measures are designed to address a broad spectrum of viruses, including COVID-19, and include everything from handwashing hygiene and cleaning product specifications to the patient rooms and common area cleaning procedures.

Staff health, safety, and knowledge are essential to an effective cleaning program. Here are some ways that we’re supporting them:

  • Hand Hygiene: Proper and frequent handwashing is vital to help combat the spread of viruses. In our daily meetings, our teams are reminded that cleanliness starts with this simple act. It’s important for their health and that of our patients.
  • Ongoing Training: In addition to training our staff on hygiene protocols, we undergo routine COVID-19 awareness training.
  • Real-Time Information: Our management staff is on standby 24/7 to support the staff and our patients.  We are always available to coordinate with local and regional authorities.

Cleaning Products and Protocols: Our facility uses cleaning products and protocols which are effective against viruses, including:

  • Patient Rooms: We use cleaning and disinfecting protocols to clean rooms with particular attention paid to high-touch items.
  • Public Spaces: We have increased the frequency of cleaning and disinfecting in public spaces, with a focus on the door handles and bathrooms.

 

For the most updated information, please refer to the Centers for Disease Control and Prevention (CDC) or your local health authority.